Job Description

Job Description

Job Description

Company: Chick-fil-A Victor

• Owner/Operator Bill Kaser is a Rochester native; in fact, he grew up 5 miles from where the restaurant is located!
  
• Bill had a 15-year career with Xerox, before he set his sights on becoming a Chick-fil-A Owner/Operator
  
• Bill Kaser opened Chick-fil-A Irondequoit in 2021 and is set to open up a brand new location in Victor in Spring 2027
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer service satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Tuition Free College through Point University
  
• Health / Dental / Vision Insurance
  
• Paid Vacation
  
• 401k Matching
  
• Free Break Meals and Discounted Food
  
• Leadership Development Training
  
• Flexible Scheduling
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for an ambitious Restaurant Manager to join our team at Chick-fil-A. We are looking for energetic leaders for both our Front of House (FOH - Hospitality) and Back of House (BOH - Kitchen) operations. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. Take charge of delivering excellence, driving team performance, and ensuring an unmatched experience for both guests and team members.

**Please Note: when hired you will train and work for Chick-fil-A Irondequoit (1115 E Ridge Rd, Rochester, NY 14621) until the location in Victor is opened (May 2027)**

Your Impact

• Lead a team of 10-20+ in daily operations in either the Front of House or Back of House. Ensure food safety, quality, speed of service and guest experience are exceptional
  
• Manage staffing, productivity, labor, and shift efficiency with a week-long view of the business
  
• Motivate and coach team members to exceed standards, while creating a positive and high-energy culture
  
• Collaborate with all Restaurant Leaders to ensure seamless operations
  
• Train, develop, coach, provide clear actionable feedback and accountability to team members
  
• Implementing policies and procedures to reduce costs, increase productivity, & promote sales
  

Background Profile

• Open Availability to open and/or close the restaurant as needed and work flexible shifts (Required)
  
• 1+ years of Leadership experience (Required)
  
• Bachelor's Degree or pursuing higher education (preferred)
  
• Hospitality experience (preferred)
  
• Grit and humility to work hands-on in restaurant operations
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted ASAP .

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